1. PRO-SECCO ships all items within Germany exclusively via DHL. The transport risk lies with the sender PRO-SECCO.
  2. The goods are ready for dispatch on the following working day of your order. Unless otherwise agreed with you, delivery will be made from stock to the delivery address you have specified. In the event of delays in delivery, will inform you immediately.
  3. Shipments subject to customs duty: The delivery time to countries subject to customs duties is 2 - 4 working days. We would like to point out that we bear the costs for door-to-door transport, insurance of the goods and any costs for accompanying documents. The delivery company (e.g. UPS) will invoice the recipient separately for any import sales tax and any customs duties. Please note that any foreign bank charges incurred are to be borne by you. For all deliveries to third countries, the stated prices of the items are net prices.

    Germany 6.00 euros 1 
    EUR 19.00 2
    Europe, not EU 29.00 euros 3
    1 With an order value below 100,- Euro. With an order value of more than 100 euros, delivery within Germany is free of charge.
    2 Includes Monaco, Liechtenstein
    3 Switzerland, Norway, Iceland
    In the case of partial shipments, the shipping costs are charged only once.
    1. You have up to 14 days after receipt of the goods to decide whether the product is right for you. To ensure quick processing, we ask you to return the item in full. Please make sure that attached labels or tags are not removed and the items are not soiled.
    2. You can easily create your shipping label yourself: In your last (delivery) mail, the return button is located at the bottom of your page. You will be taken directly to the returns portal. Simply print out the return slip, stick it on and send it off. You no longer have the mail or can't find the button? No problem. Then simply click on the following link:
    3. As soon as we have received your return in good condition, we will immediately refund your money.